What follows governs buying and using anything sold through this storefront. Ordinary wording here is deliberate. Wherever a genuine boundary sits around what your money purchases, it prints at the point a reader looks for it, instead of being tucked inside a clause built to be skimmed.
Chart corrected 28 August 2026The company behind this storefront is Fortify 24x7, trading here under the Independence IT Group name. Whatever you buy here, you buy from Fortify 24x7. The invoice arrives under that name, and the service relationship sits in exactly the same place. Every page here repeats the point, precisely so none of it can surprise anybody later on.
Each catalog code is a managed subscription over one capability, running on the vendor platform named by its chart, and operated by our own engineers. Purchasing it gives you that capability at the quantity you bought, throughout the time the subscription remains paid up and running.
Read the charts as part of the thing being signed. An honest scope block on each one describes the limit of its reach. They are written to be depended upon, which is why reading them before a purchase beats reading them after.
Declined charges get retried, and somebody tells you. Left unattended long enough, a subscription can be suspended. Real effort goes into finding a human being first, since switching a company's security off over a card that expired serves nobody. Restarting something that was suspended can involve fresh deployment work.
Reasonable skill and care in delivering what was purchased. Proper operation of the platforms underneath. A staffed desk answering alerts and signals. Plus honest reporting on the state of your environment, expressly including those occasions when the fault proves to sit at our end.
Every incident is stopped by no security arrangement in existence, and a supplier hinting otherwise describes something never built. Nothing here warrants that every threat gets caught or halted, that data is never lost, or that systems run without interruption.
Every chart draws its own boundary. Treat those boundaries as contractual terms rather than as cautious phrasing added afterward by somebody in legal.
As far as law permits:
Everything inside your environment stays your property. It is touched only to operate the service, and only as the privacy notice describes. Defending material creates no interest in it. Nothing written here licenses any use of your material past delivering the order.
Departure is available at any point, either from the chart room or in writing. Effect comes at the expiry of whatever period was settled, and the refund policy covers money already collected.
Suspension or termination from our side is possible where payment ceases, where usage breaks the law, or where behaviour puts our people or other customers in danger. Short of an emergency, warning comes first, along with an opportunity to correct the problem.
Nothing here is fixed permanently. Material revisions land here carrying a fresh correction date, and anything touching a running subscription is put to the account holder directly. Continuing to use the service past the moment a revision takes effect is how acceptance is expressed.
Where one provision proves unenforceable, the remainder survives intact. Letting something go on one occasion surrenders nothing permanently. These terms, the charts, and each policy linked hereabouts are together the complete understanding between the parties about these services.
Whichever jurisdiction organizes Fortify 24x7 supplies both the governing law and the court that hears any dispute.