This notice concerns information moving through the storefront and through the services bought on it. The intended reader is whoever gets asked about it in six months, so it names things specifically rather than gesturing toward categories of data in the abstract.
Chart corrected 28 August 2026This storefront trades as Independence IT Group. Standing behind it, and answerable for everything described here, is Fortify 24x7. Anything you want to ask about it can go to support@independenceitgroup.com, where a human being reads it instead of a queue swallowing it.
No advertising network runs on these pages. Neither does a cross site tracker nor any third party analytics script. Loading rates makes one request from your browser to our billing service, which server logs record the way any web request gets recorded.
Lines placed in the logbook sit in browser storage on the machine in front of you until checkout happens. Until you press the button that opens checkout, nothing about a logbook travels anywhere.
Card numbers belong to Stripe throughout. They are never transmitted to, stored on, or read by this website. What reaches us is the outcome of a payment, never the instrument behind it.
Platforms behind these lines process operational data drawn from whichever environment you asked to have protected. Which data depends on the lines held, and may take in device and process telemetry, mail metadata along with message content under examination, authentication records, file metadata surfaced by a discovery scan, and the contents of any system a backup line copies.
All of it is processed so the purchased service can be delivered, and for no other purpose whatever. None of it is sold. None of it trains a model.
Raising a signal from the chart room puts its subject, its detail, and every reply into the service desk platform that carries our support work, so that a case keeps a history somebody can read back later.
Every one of them is engaged to deliver a specific part of the service, and each is bound to handle material for that purpose only.
Records of the account and its billing persist while the account itself persists, plus any further period accounting and tax rules impose. Operational data inside the security platforms follows whatever retention the purchased line carries, which its chart states. Signal histories stay while they remain useful as a support record.
Depending on where you are situated, a right may exist to view whatever is held, to correct it, to remove it, or to limit the way it is used. Send the request over and it gets handled, with a plain explanation wherever a legal duty prevents us from doing exactly what was asked.
Reach is confined to engineers who require it to run your service, our own sign in carries multi factor authentication, and the controls sold on this site are the controls running on us. Perfect security is not something anybody can promise, this notice included, so what appears here describes practice instead of asserting an outcome.
Revisions land on this page carrying a new correction date. Where a revision materially changes the handling of information belonging to a running account, the account holder is told outright instead of left to notice.